SW GLOBAL LIMITED Job Vacancy for Resident Representative FRSC; May 2011
SW Global is one of the first globally competitive technology companies to emerge from West Africa and penetrate the global information technology (IT) market.
Social Responsibility:
SW Global is proud of our deep sense of social responsibility, and is motivated by an awareness of the context in which our Company operates. Our Company was founded out of a commitment to improve the lives of people in developing countries, and our business plan is informed by the kind of social responsibility required to expeditiously move these countries into the digital age.
The heart of our social commitment and our main business objective are one and the same: to provide effective software solutions to the developing world. SW Global not only provides software which aids in development, it further commits to social entrepreneurship by giving back to educational client institutions a percentage of its revenues for use as funds, grants, or scholarships.
JOB TITLE: RESIDENT REPRESENTATIVE (FEDERAL ROAD SAFETY CORP)
JOB DESCRIPTION:
JOB LOCATION: FRSC Information Processing Centers (Nationwide)
REPORTS TO: Account Manager
KEY RESPONSIBILITIES:
The Resident Representative’s responsibilities include, but are not limited to:
Training of FRSC IPC staff
Providing Level 1 Support dealing with enquiries from FRS IPC officers and external customers (applicants)
The Resident Representative functions as the information channel escalating unresolved needs of the client (FRSC IPC officers and applicants) to the Account Representatives/ Customer Support Unit and give feedback to the clients
Managing the resources (such as systems, internet etc) in their IPC jurisdiction
Providing weekly report to the Account Manager.
Prevent and eliminate fraudulent activities during application for driver’s license as requested by the FRSC authorities
Application Closing Date
31st May, 2011
05
15
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