Relationship Manager, Private Client - Stanbic IBTC Bank Nigeria
Relationship Manager, Private Client - Stanbic IBTC Bank Nigeria
Job Position: Relationship Manager, Private Client
Job ID: 6572
Location: Lagos, Nigeria
Job Purpose
* Please note that this role is based Abuja. Only candidates who understand Abuja's business climate will be considered
* The Suite Manager must ensure that the department successfully provides an exclusive service to wealthy individuals, their families and mid-sized businesses utilising the extensive range of banking, wealth and fiduciary products within the group.
* Responsible for the effective day-to-day running of the Suite through team of Relationship Managers and Transactional Bankers.
KRAs The Relationship Manager
* Provides a relationship based offering to the clients of Private Client Services, which meets customer expectations by providing pro-active and highly personalised financial solutions on wealth and lending.
* Develops a customer marketing plan, per customer
* The RM is accountable for developing an integrated customer marketing plan, which deals Wealth Creation, Wealth Preservation, Wealth enhancement and Lifestyle enhancement:
* This is achieved through an in-depth analysis of the clients balance sheet. The RM requires an in-depth knowledge of financial engineering to identify opportunities and potential products/ solutions provided by the Capital (lending) Group and the Wealth Group.
* Plays a co-ordinating role between the Lending, Wealth and Transactional area as well as all other specialist service and product providers. Together with the Senior Co-ordinator/ Unit Head, co-ordinates with the Lending, Wealth and Transactional Groups (Product Houses):
* Client revenue budgets
* Credit appetite
* Capital allocation
* Product pricing
* Displays an in-depth understanding of the client, competitors, industry and therefore an understanding of the client's banking requirements
* Develops deep rooted relationships with the Wealth Group, Structured Lending Group, Banking Group, and all the Product Houses
* Proactively promote a relationship based offering through a primary point of contact, which meets client expectations by providing personalised financial solutions in line with the Value Proposition. Plan and execute focused client entertainment
Execute the Customer plan:
The RM must have exceptional Relationship Selling skills to persuade customers to adopt the proposed Capital and Wealth Plan. These skills are build over a long period (5-10 years) and are based on deep knowledge of products and experience (knowledge power), successful track record as trusted advisor (referent power), and social skill. The RM needs to be of exceptional intellect, be socially adept, and be able to contextualise events in the Political, Economic, Social, Technological, Legal end Environmental arena.
Required Skills and Qualifications
Qualifications:
* Minimum of a 2.2 B.Sc degree
* Postgraduate qualification would be an added advantage.
* Qualification and/or experience in structuring business and personal deals and lending
* Business/ Technical Knowledge
* Solution Design
* Understanding of the Private Client Services market customer profile and lifestyle.
* Sound knowledge of the full product spectrum as relevant to the Private Banking market, including features, benefits, pricing, product combination possibilities for optimum use and relationship to other more specialised products.
* Knowledge of equivalent competitor products and services.
Credit
* Thorough understanding of Credit Principles.
* Finance/ Legislation
* Ability to interpret financial statements, management accounts, budgets and cash flows for all types of legal entities.
* Knowledge of the Financial Advisory and Intermediary Services Act.
* Qualifications and experience as determined by the “Fit and Proper Requirements” of the Financial Advisory and Intermediary Services Act.
* Knowledge of the Code of Banking Practice.
Other
* Understanding of current business issues as well as the macro socio-political and economic environment both locally and abroad and their impact on the local market.
Experience
* Minimum 5 Years banking experience including any one or all of the following: risk assessment experience, relationship building and management
Personal competencies
Competency
* Business Knowledge and Contribution: Understands the broader business environment in which they work from an industry, organisation, Business Unit and role perspective
Required Competencies
Interpersonal Competencies
Delivering Results:
* Effectively manages one’s time and resources to ensure that objectives are achieved efficiently and on time
Serving our Customers:
* Provides customers with the products, services and solutions to suit their changing needs ensuring that they are based on sound business principles
Communicating with Impact:
* Effectively applies verbal, nonverbal, and written communication methods to achieve desired results. Presents ideas effectively to individuals or groups
Working in Teams:
* Understands team dynamics and uses a flexible interpersonal style to contribute to the effective functioning of teams and to the completion of team goals
Building Relationships:
* Develops and maintains ongoing working relationships, networks and partnerships to help achieve business goals through others (e.g. peers, functional partners, customers, etc.)
Leadership:
* Provides direction and clarity; encourages and helps others to develop to their full potential; grows and challenges the people they lead
People Management:
* Focuses and guides others in pursuing and achieving work related objectives
Enabling Change:
* Encourages others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitates the implementation and acceptance of change within the workplace
Personal Competencies
Being Proactive: * Strives to stay ahead by anticipating rather than reacting; ensures that their actions are always carefully considered
Resilience:
* Has confidence in their ability to achieve ambitious goals and celebrates success; never allows themselves to become arrogant
Problem Solving Style:
* Identifies, clarifies/defines and works through challenges towards a defined outcome
Acting with Integrity:
* Lives Standards Bank’s business model based on trust and integrity as perceived by our stakeholders, especially our customers
Personal Accountability:
* Takes full responsibility for their actions and the impact that they have on others; self driven with a desire to continually grow and improve on their performance
Valuing Diversity:
* Demonstrates dignity of all people. Respects others and what Standard Bank stands for. Recognises that there are corresponding obligations associated with individual rights
How To Apply
Qualified and Interested candidates should apply via link below:
Click here to apply online
Job Position: Relationship Manager, Private Client
Job ID: 6572
Location: Lagos, Nigeria
Job Purpose
* Please note that this role is based Abuja. Only candidates who understand Abuja's business climate will be considered
* The Suite Manager must ensure that the department successfully provides an exclusive service to wealthy individuals, their families and mid-sized businesses utilising the extensive range of banking, wealth and fiduciary products within the group.
* Responsible for the effective day-to-day running of the Suite through team of Relationship Managers and Transactional Bankers.
KRAs The Relationship Manager
* Provides a relationship based offering to the clients of Private Client Services, which meets customer expectations by providing pro-active and highly personalised financial solutions on wealth and lending.
* Develops a customer marketing plan, per customer
* The RM is accountable for developing an integrated customer marketing plan, which deals Wealth Creation, Wealth Preservation, Wealth enhancement and Lifestyle enhancement:
* This is achieved through an in-depth analysis of the clients balance sheet. The RM requires an in-depth knowledge of financial engineering to identify opportunities and potential products/ solutions provided by the Capital (lending) Group and the Wealth Group.
* Plays a co-ordinating role between the Lending, Wealth and Transactional area as well as all other specialist service and product providers. Together with the Senior Co-ordinator/ Unit Head, co-ordinates with the Lending, Wealth and Transactional Groups (Product Houses):
* Client revenue budgets
* Credit appetite
* Capital allocation
* Product pricing
* Displays an in-depth understanding of the client, competitors, industry and therefore an understanding of the client's banking requirements
* Develops deep rooted relationships with the Wealth Group, Structured Lending Group, Banking Group, and all the Product Houses
* Proactively promote a relationship based offering through a primary point of contact, which meets client expectations by providing personalised financial solutions in line with the Value Proposition. Plan and execute focused client entertainment
Execute the Customer plan:
The RM must have exceptional Relationship Selling skills to persuade customers to adopt the proposed Capital and Wealth Plan. These skills are build over a long period (5-10 years) and are based on deep knowledge of products and experience (knowledge power), successful track record as trusted advisor (referent power), and social skill. The RM needs to be of exceptional intellect, be socially adept, and be able to contextualise events in the Political, Economic, Social, Technological, Legal end Environmental arena.
Required Skills and Qualifications
Qualifications:
* Minimum of a 2.2 B.Sc degree
* Postgraduate qualification would be an added advantage.
* Qualification and/or experience in structuring business and personal deals and lending
* Business/ Technical Knowledge
* Solution Design
* Understanding of the Private Client Services market customer profile and lifestyle.
* Sound knowledge of the full product spectrum as relevant to the Private Banking market, including features, benefits, pricing, product combination possibilities for optimum use and relationship to other more specialised products.
* Knowledge of equivalent competitor products and services.
Credit
* Thorough understanding of Credit Principles.
* Finance/ Legislation
* Ability to interpret financial statements, management accounts, budgets and cash flows for all types of legal entities.
* Knowledge of the Financial Advisory and Intermediary Services Act.
* Qualifications and experience as determined by the “Fit and Proper Requirements” of the Financial Advisory and Intermediary Services Act.
* Knowledge of the Code of Banking Practice.
Other
* Understanding of current business issues as well as the macro socio-political and economic environment both locally and abroad and their impact on the local market.
Experience
* Minimum 5 Years banking experience including any one or all of the following: risk assessment experience, relationship building and management
Personal competencies
Competency
* Business Knowledge and Contribution: Understands the broader business environment in which they work from an industry, organisation, Business Unit and role perspective
Required Competencies
Interpersonal Competencies
Delivering Results:
* Effectively manages one’s time and resources to ensure that objectives are achieved efficiently and on time
Serving our Customers:
* Provides customers with the products, services and solutions to suit their changing needs ensuring that they are based on sound business principles
Communicating with Impact:
* Effectively applies verbal, nonverbal, and written communication methods to achieve desired results. Presents ideas effectively to individuals or groups
Working in Teams:
* Understands team dynamics and uses a flexible interpersonal style to contribute to the effective functioning of teams and to the completion of team goals
Building Relationships:
* Develops and maintains ongoing working relationships, networks and partnerships to help achieve business goals through others (e.g. peers, functional partners, customers, etc.)
Leadership:
* Provides direction and clarity; encourages and helps others to develop to their full potential; grows and challenges the people they lead
People Management:
* Focuses and guides others in pursuing and achieving work related objectives
Enabling Change:
* Encourages others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitates the implementation and acceptance of change within the workplace
Personal Competencies
Being Proactive: * Strives to stay ahead by anticipating rather than reacting; ensures that their actions are always carefully considered
Resilience:
* Has confidence in their ability to achieve ambitious goals and celebrates success; never allows themselves to become arrogant
Problem Solving Style:
* Identifies, clarifies/defines and works through challenges towards a defined outcome
Acting with Integrity:
* Lives Standards Bank’s business model based on trust and integrity as perceived by our stakeholders, especially our customers
Personal Accountability:
* Takes full responsibility for their actions and the impact that they have on others; self driven with a desire to continually grow and improve on their performance
Valuing Diversity:
* Demonstrates dignity of all people. Respects others and what Standard Bank stands for. Recognises that there are corresponding obligations associated with individual rights
How To Apply
Qualified and Interested candidates should apply via link below:
Click here to apply online
