Fresh Graduate Jobs: CNSSL Call Centre Ltd (CNSSCCL); Recruitment 2011
Our Vision
To be the leading and preferred call centre outsource company in West Africa for high quality services, delivering superior value to customers, industry and associates.
To combine international best practice, with top talent to serve our Principals seamlessly.
To continually improve our processes to meet the highest quality standards.
The CNSSL Call Centre Limited (CNSSCCL) is a subsidiary company to Communication Network Support Services Limited (CNSSL). The company was formed in 2009 as the first indigenous Call Centre Outsourcing Company in Nigeria
CNSSL Call Centre Limited (CNSSCCL) offer a range of call center services that meet end-to-end customer service needs. Our contact center services cover the entire spectrum of customer support and telemarketing needs of enterprises with expertise in:
Inbound Call Centre Services
Outbound Call Centre Service
Market Research
Products Consumer Research
surveys & Data collection
CNSSLCCL in Nigeria is aiming to be the most popular choice worldwide for many service oriented companies such as telecommunication companies, manufacturers, banks among others. It is expected that Nigeria will be the hub for provision of these services. It will be able to compete favourably with foreign based ones especially on economic terms. The expected growth in demand for the service will be met with appropriate pricing to ensure that services are provided to the teeming population at appropriate prices.
Similar centres will also be established in at least five other locations in Nigeria within the next two to three years. Each of these centres will employ the same number of graduates in each location.
Call Centre Representative, Ilorin, Kwara State,
North Central Nigeria
Job Qualifications:
A minimum of University Degree/Higher National Diploma or its equivalent with Second Class division in any discipline.
Computer literacy with a good understanding of MS Office Suite.
Experience/Requirement:
Fresh graduate with NYSC discharge certificate are encouraged to apply
Preferred maximum age limit is 30 years by candidates’ next birthday
Good communication and interpersonal skills
Candidate must be able to work with minimal supervision.
Willingness to work in shift
Preferred candidates should reside in any of the following states; Kwara, Kogi, Oyo, Osun, Ekiti and Niger states.
Suitable candidates should visit the online portal to fill in their details.
Note: Application closes one week from the date of publication. And only successful applicants will be contacted.
The impact of operating successful contact centres on generation of employment for the youth cannot be underrated in any economy. The ability of technology to break down geographical barriers is also tremendous.
CNSSLCCL’s contact centre strategy is a simple one - "To deliver consistent, superior service and performance of the highest quality to each of our principals and their customers and by doing so surpass our customers' expectations every day“.
CNSSLCCL regards each of its customers as a valuable strategic asset, and invests in developing customer centric partnerships. Our outsourcing proposition to customers is driven by sound business principles:
- Allow the customer to focus on its core competencies.
- Reduce customer operating costs and increase revenues.
- Improve customer (end user) satisfaction and enhance customer experience.
- Allow the customer to access latest technology with minimal or zero capital outlay.
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